1: Order Status:
• Once you have completed your order, a confirmation email will be sent to the email address associated with your account.
• Once your order shipped, the tracking information will be sent to you via email.
• We are not responsible for any lost or stolen packages, but we offer shipping insurance for you order! If you have trouble tracking your package please contact the shipping company directly.
2: Shipping and Delivery:
• You will select your shipping method at checkout and see the exact rate from the service you select.
• Orders over $130 before tax and after any discount ship FREE via USPS Priority Mail or UPS SurePost.
• Once shipped, United States orders should arrive within 2-8 days.
3: Shipping Time:
• Ready to ship, clearance, and all in-stock items will be shipped within 1-3 business days from Gallatin, TN.
4: Add Shipping Insurance!
• We offer shipping insurance for your order now! It will add the insurance for your order automatically unless you uncheck the button in your shopping cart. In most cases, it is less than $1. If your package is lost, stolen, or damaged during transit, it will be replaced AND we won't have to deal with USPS claims! You can file a claim by email us at customercare@marienicoleclothing.com
Thank you for shopping at Marie Nicole Clothing! We sincerely hope you and your loved ones enjoy shopping with us! We would like to assist you if for any reason you are dissatisfied with your purchase.
Within 14 days of the delivery date of the package, we accept returns. The order is unable to be returned after 14 days.
Eligibility for Returns
Items that are returned not following the instructions listed may be subject to a 20% restocking fee.
Exempt Goods for Returns
*Non-eligible items that are returned will be donated.*
Damaged Goods
Refund Method
Once your return is received and processed, you will receive a confirmation email as well as a refund notification. Your refund will automatically be applied to your original payment method within 5 to 10 business days.
Shipping Cost:
Return to Sender Package:
Editing Orders & Canceling Orders
Customer Care Hours:
Monday - Friday 9:00 AM CST to 4:00 PM CST
Any question? Please contact us:
customercare@marienicoleclothing.com
This document was revised on 09/06/2023
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